Richer Music FAQs, help and advice.
Have you got a question? Below are answers to frequently asked questions. However, if you still can’t find the answer you are looking for, then please contact us on 01934 820371 and we will help you as best we can.
How do I make a booking?
First of all, select the entertainment you like and either submit an online enquiry or give us a call on 01934 820371. We’ll discuss everything you need to know and supply you with a quote. Once you’re completely happy, we’ll issue a booking contract to you and the artist. You then pay a small deposit which can be made by BACS, internet transfer or cheque.
In most cases, the remaining balance is payable directly to the artist on the day of the event however, you can make payment in advance if you prefer and we hold your payment for security in our ‘client’ account, releasing payment to the artist only after the event.
What do I need to do if I wish to cancel or change my booking?
Sometimes clients are faced with an unfortunate situation where they need to cancel a booking. Please be assured that if you need to cancel a booking, we are always happy to talk with you and discuss your circumstances.
Re-arranging a booking
Re-arranging a booking is possible but it is still technically a cancellation. The difference is that often an artist won’t charge a cancellation fee to re-arrange a booking providing they’re available on the date you want to swap to and you’re not re-arranging with such short notice that they have no chance of re-filling the old date.
All bookings are legally binding by a contract and so there are consequences to you cancelling. A cancellation fee will be due from you to the artist if the reason for you cancelling your booking is not covered by a ‘force majeure event’, and if the artist is unable to secure another booking of equal value for your event date. If the artist is able to secure another booking of equal value for your cancelled event date, you will not owe any cancellation fees.
What are the benefits from booking with Richer Music?
- We are an established business that has been working with bands and clients for 6 years. We are reliable and only work with high-quality and professional bands.
- We contract all bookings which secures your band and the booking for our artists. All your requirements are met when your fill out the contract and it is legally binding which means that a band can not pull out at last minute.
- Efficient booking procedure which takes the hassle out of booking. You can talk to us about your entertainment requirements and we will help you find the right band for you.
How many power points do the band need?
The band will need at least 3 power points in order to plug in a PA system and lighting as well as Amps and other equipment.
How long does it take to setup?
It usually takes the band an hour, without a soundcheck, or if more time is available, then an hour and a half is preferred.
Do the band need food and drink?
Hot food and drink are always a polite request. The band do not expect a Michelin star meal but just something to keep them going as bands often end up working for 12 hours on most events.
Will you play for our first dance?
Of course! If you could send the band your first dance song, then if it is musically possible, they are always happy to learn it for your event.
What size performance area will you need?
Usually the band need a 3 x 3 meter performance area. However, we are always happy to work around your needs on the day!
What songs will the band play?
The band will play a selection of songs from the bands repertoire list. They are also happy to learn a special song at no extra cost.
Can I see the band live before I book?
In most cases, this isn’t possible as most of our bands provide entertainment for weddings and private events. However, please ask as it may be that the band are playing at a local public event that you may be able to go to. All of our bands get booked up quickly so it is much better that you look at their promotional material, reviews and biographies to decide on whether it is a band you would like to go for.